Privacy Policy

KTX Pest Control proudly stands as a leading and thriving professional pest control brand in Vietnam, under the management of GFC Group. Beyond providing effective, safe, fast, and attentive pest control services, KTX Pest Control is committed to protecting all customer information through a strict privacy policy. Personal information collected is subject to strict confidentiality.

  • Collect and store customer and recipient information including: full name, address, phone number, email, nationality, payment method, and other necessary information.
  • We collect information from customers when they register for services on the website https://ktxpestcontrol.com/ using legal and transparent methods.
  • We are committed to collecting only information related to KTX Pest Control services.

Purpose of collecting personal information

  • Process orders and provide services that best meet customer requirements.
  • Manage and protect customer payment accounts when conducting online transactions.
  • Send information about products, services, and promotions.
  • Manage the database and handle any issues that may arise.

Affiliate partners and third parties

  • KTX Pest Control may provide customer information to third parties such as: delivery departments, courier services, customer service centers, marketing departments, manufacturers, suppliers, etc.
  • We are committed to engaging with third parties to combat fraud and mitigate credit risk.
  • We may transfer customer information if the company merges or becomes a franchise.
  • We are committed to not selling or disclosing our customers’ personal information to third parties without their consent.
  • The website https://ktxpestcontrol.com/ may link to third-party websites or display advertisements.

Customer Information Storage Time: KTX Pest Control stores customer information indefinitely, except in cases where the customer requests deletion or the company is dissolved or goes bankrupt. Security Technologies Applied by KTX Pest Control: KTX Pest Control is committed to protecting customer information through all rigorous security methods, preventing unauthorized access, theft, disclosure, or use of information.

  • Firewall – Protects customer information during the data collection and backup process to the server.
  • SSL encryption – Protects customer payment information, preventing hackers from accessing and stealing assets.
  • Payment confirmation email – All payment information will be sent to the customer’s personal email address.

Customer responsibilities

  • Secure all personal payment information via email and the internet.
  • Do not use any programs, tools, or software to alter the data structure on the KTX Pest Control web system.
  • Do not disseminate, encourage, or promote any activities that involve hacking into our website’s data.
  • Provide complete information to law enforcement agencies when requested.

Customer rights

  • Request access to personal data to correct incorrect data free of charge.
  • We request that you stop using your personal information for marketing purposes.

Dormitory Pest Control Service provides only pest control-related services, including:

  • Pest control services
  • Termite extermination service
  • Rat extermination service
  • Cockroach extermination service
  • Ant extermination service
  • Pest control service
  • Flea extermination service
  • Bee extermination service
  • Fly extermination service
  • Snake extermination service

Note: The terms, conditions, and content on https://ktxpestcontrol.com/ are governed by Vietnamese law, and Vietnamese courts have the full right to review them. For information regarding the collection and processing of personal data, please contact KTX Pest Control Company at the following address:

  • Ho Chi Minh City: 40/5 Street No. 38, Hiep Binh Chanh Ward, Thu Duc City
  • Hanoi: 109 Alley 142, Co Bi Ward, Gia Lam District, Hanoi
  • Da Nang: 9th Floor, PVcomBank, 30/4 Street, Hoa Cuong Bac Ward, Hai Chau District, Da Nang City
  • Phone :
    • Ho Chi Minh City (028) 4455 3046
    • Da Nang (0236) 4455 247
    • Hanoi (024) 4455 3046
  • 24/7 Hotline: 0904.423.880
  • Email: info@gfcgroup.vn
  • Website: ktxpestcontrol.com